Tapo H500 Hub - SSD Compatible Issue
When insert Western Digital WD Green 2.5" SATA SSD with size 2TB into my Tapo H500 Hub, the disk indicator is showing red light.
Upon checking with Malaysia support team, they shared this link (https://www.tp-link.com/my/support/faq/4572/) on the compatibility list. May I know when can the device support this SSD?
Aside to that, can someone help to share the SSD models that you guys are using, whether the same as compatibility list above?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
There are numerous brands and models of hard drives on the market, and quality can vary, which makes compatibility issues hard to avoid. You can try following the suggestions, if it doesn't help, you may want to consider using another hard drive. We recommend choosing a model listed in the compatibility list.
- Ensure the hard drive can be recognized and function correctly on other devices, like a computer.
- Make sure the hub is powered off when installing the hard drive. Try to restart the hub as well.
- Copy Link
- Report Inappropriate Content
There are numerous brands and models of hard drives on the market, and quality can vary, which makes compatibility issues hard to avoid. You can try following the suggestions, if it doesn't help, you may want to consider using another hard drive. We recommend choosing a model listed in the compatibility list.
- Ensure the hard drive can be recognized and function correctly on other devices, like a computer.
- Make sure the hub is powered off when installing the hard drive. Try to restart the hub as well.
- Copy Link
- Report Inappropriate Content
@Wayne-TP hi Wayne, I have a Samsung ssd, it's worked flawlessly until recently. After turning on auto restarts, I found my ssd would go offline and the system uses its own storage space. The only thing that changes are the updates. Any suggestions?
- Copy Link
- Report Inappropriate Content
Evergreen48 wrote
@Wayne-TP hi Wayne, I have a Samsung ssd, it's worked flawlessly until recently. After turning on auto restarts, I found my ssd would go offline and the system uses its own storage space. The only thing that changes are the updates. Any suggestions?
Have you tried to disable auto-reboot? Does it make any difference?
What's the model of your SSD?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1450
Replies: 3
Voters 0
No one has voted for it yet.