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SolutionTapo H500 Performance Optimizations: Cannot Access Storage, Facial Recognition Error

This Article Applies To Tapo H500(EU/US) V1.0 - Firmware 1.1.1 Build 20250324 rel.64977 or 1.1.2 Build 20250409 rel.57629 Description In response to the following situations regarding the Tapo H500, o

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Wayne-TP · Latest post 22 hours ago by David-30

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Compatibility between Tapo H200 and C325ws

Hello everyone, I have installed three Tapo C325ws and one C310 cameras in my home. Now I want to buy Tapo H200 hub to store video of these cameras for better security. However, I am not sure about th

Hub Video Storage

By Rajendra7058 · Latest post 3 hours ago by Wayne-TP

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Tapo H500 Hub - SSD Compatible Issue

When insert Western Digital WD Green 2.5" SATA SSD with size 2TB into my Tapo H500 Hub, the disk indicator is showing red light. Upon checking with Malaysia support team, they shared this link (https:

Hub Video StorageSSD

By weihangT · Latest post a week ago by Wayne-TP

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H500 ONVIF Support

Hi, I just set up my new Tapo H500 Smart Hub. A key reason I bought it was the advertised support for third-party cameras. The official TP-Link product page (link here: https://tp-link.com/nordic/home

InstallationDevice ConnectivityFeature RequestHub Video Storage

By Tdawg · Latest post a week ago by Wayne-TP

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Knowledge BaseTapo H500 - Backup Your Clips with USB Backup and Network Access (Sharing)

The USB port on your H500 brings quite a few new options to backup your clips or recordings, and even the ability to access your backed-up clips across your network. Note: Direct storage to USB is not

Hub Video Storage

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Wayne-TP

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H200 Base seem really unstable after the new Firmware (1.5.2) update

Hi, I have noticed some erratic behaviour with my H200 hub ever since updating the firmware to 1.5.2. It randomly just crashes now and then. Every device connected to it goes offline, and the only way

Tapo App RelatedDevice ConnectivityHub Video StorageFeature RequestBug

By trooper1489 · Latest post 2025-08-06 08:01:41 by Wayne-TP

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H500 - "Storage" in the app suddenly greyed out and no recordings

I have been using the H500 for a few weeks, the central storage of camera recordings (for 9 cameras) worked fine, with a 500GB Intenso SSD in the H500 drive bay. Today, I noticed that in the app, the

Hub Video Storage

By ClaudeLux · Latest post 2025-07-31 10:22:03 by Wayne-TP

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H500 - Workaround for adding cameras that are shown as "not on the same network"

I have had the H500 for a few days. I have 9 Tapo cameras in my house (models C210, C220, C225, C230). All are supported by the H500 and have the latest firmware. As I wanted to add all the cameras to

Device ConnectivityHub Video Storage

By ClaudeLux · Latest post 2025-07-21 07:23:06 by ClaudeLux

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313Views

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