Tapo Smart Hub
Hi, How can I manage the Retention Time of stored Videos? For example: "Delete all Videos after 7 Days"
Hub Video Storage
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Strukturo
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I have PNY CS900 2.5" 2TB SATA III SSD installed in my H500 and it was working fine until the latest H500 firmware update. issue: the PNY CS900 2.5" 2TB SATA III SSD being detected by the H500 (howeve
Hub Video Storage
1Helpful
77Views
Hi. I have been having issues with the H500, I initially had an H200 which worked with no problems My current devices are 2x C420 with solar 1x TC82 with solar 3x C320WS 1x C220 1x C206 2x S200b Switc
Device ConnectivityInstallationNotificationHub Video Storage
1Helpful
336Views
SolutionOptimizing HDMI Output for Tapo H500: Better Screen Mirroring for Tapo AC-Powered Cameras/Doorbells
This Article Applies To Tapo H500 Description When an AC-powered Tapo camera or doorbell is connected to the Tapo H500, there is a Screen Mirror feature that allows users to cast the camera live strea
Hub Video StorageHDMI
2Helpful
3815Views
When insert Western Digital WD Green 2.5" SATA SSD with size 2TB into my Tapo H500 Hub, the disk indicator is showing red light. Upon checking with Malaysia support team, they shared this link (https:
Hub Video StorageSSD
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Hi, I have noticed some erratic behaviour with my H200 hub ever since updating the firmware to 1.5.2. It randomly just crashes now and then. Every device connected to it goes offline, and the only way
Tapo App RelatedDevice ConnectivityHub Video StorageFeature RequestBug
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trooper1489
· Latest post 2026-02-25 07:43:50
by Wayne-TP
4Helpful
1194Views
I see that the H200 is listed as compatible with the C260 camera. However, I keep getting the message "firmware not supporting" when trying to use the hub as the recording destination. The hub is on F
Hub Video StorageFirmware
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606Views
Hi all, I’m trying to migrate my Sub-1G devices from an older hub to a new one, but the Tapo app shows zero devices in the migration screen. Setup Old hub: Tapo H200, HW 1.0, FW 1.6.0 Build 20250915 r
FirmwareDevice ConnectivityInstallationHub Video Storage
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Dimitris-l
· Latest post 2026-02-11 12:00:33
by Wayne-TP
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350Views
I have been using the Tapo H500 for a few months and experienced several times being unable to playback. The cameras are connected and recording, the playback calendar showed blue dot(which means have
Device ConnectivityHub Video Storage
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Why is 24/7 recording on H500 limited to just 5 cameras?! On our regional site or in the manual there is not a single mention of this limitation. Only that it supports 16 cameras. (I can see that on U
Hub Video StorageFeature RequestTapo App Related
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I have 4 cameras that save videos on my smart hub. In the last week or two it's stopped saving recordings for one camera and when I go the the "local recordings" page and try to (re-)select the hub it
Device ConnectivityHub Video Storage
By
Samo
· Latest post 2026-02-06 02:13:42
by adelphiaUK
2Helpful
610Views
Hi all, I own a h500 and wireless cameras c660 are storing to a 500GB SSD. It's worked flawlessly for about a month but I've started experiencing playback issues. I'll get a notification of motion/rec
Hub Video Storage
By
Evergreen48
· Latest post 2026-02-03 10:08:35
by Evergreen48
1Helpful
256Views