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SolutionTapo H500 Performance Optimizations: Cannot Access Storage, Facial Recognition Error

This Article Applies To Tapo H500(EU/US) V1.0 - Firmware 1.1.1 Build 20250324 rel.64977 or 1.1.2 Build 20250409 rel.57629 Description In response to the following situations regarding the Tapo H500, o

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Wayne-TP · Latest post 2025-09-15 01:50:40 by Wayne-TP

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Face recognition does not work anymore

Hello, 15 days ago the face recognition stopped working on all my cameras (1x Tapo C320WS, 3x Tapo C52A and 2x Tapo D235). Does anybody know how to fix it? All devices have the latest firmware (automa

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By Seife · Latest post a week ago by Fudgeybutter

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279Views

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Hub Recording Playback

Hi, Slightly odd one - I have a handful of cameras all using Loop recording to save their clips to the H500, which is wired into the router (no continuous recording). When I try and playback any clips

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By Zooropean83 · Latest post a week ago by Wayne-TP

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New H500 Hub HDD issues

Hi all Ok After updating my Old Hub to the new one the transisioning from one to the other seemed pretty good however ive had a few issues when the recordings from my camera and doorbell cant be acces

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By Sean69 · Latest post 2 weeks ago by hcgiap

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H500 ONVIF Support

Hi, I just set up my new Tapo H500 Smart Hub. A key reason I bought it was the advertised support for third-party cameras. The official TP-Link product page (link here: https://tp-link.com/nordic/home

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By Tdawg · Latest post 2 weeks ago by JimBobTexas

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Worth an upgrade

Hi there, I currently have 4 smart cameras and several smart lights and sensors around my house. Currently, most of them work off a Tapo H200 that was included with the purchase of a pair of C420 came

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By Jack0B · Latest post 3 weeks ago by Solla-topee

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274Views

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Will the H500 work for my setup?

I have concerns/confusion about if the H500 hub will work for my setup. Will my wired cameras still work as wired or does every camera need to connect straight to the hub wirelessly? I have these came

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By Caprica · Latest post 2025-09-22 07:23:13 by Wayne-TP

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Tapo h500 hub and c560ws camera compatibility

Any news on when the update for the c560ws to make it compatible with the h500 hub?

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By Adamingham · Latest post 2025-09-05 09:27:02 by Wayne-TP

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Compatibility between Tapo H200 and C325ws

Hello everyone, I have installed three Tapo C325ws and one C310 cameras in my home. Now I want to buy Tapo H200 hub to store video of these cameras for better security. However, I am not sure about th

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By Rajendra7058 · Latest post 2025-09-04 08:38:24 by Wayne-TP

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143Views

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Tapo H500 Hub - SSD Compatible Issue

When insert Western Digital WD Green 2.5" SATA SSD with size 2TB into my Tapo H500 Hub, the disk indicator is showing red light. Upon checking with Malaysia support team, they shared this link (https:

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By weihangT · Latest post 2025-08-26 08:51:45 by Wayne-TP

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