Hub control
I have automations that should qualify for hub control H100 but don't which is causing issues.
Motion sensors that turn on a plug for lighting work under hub but the automation of no motion to turn them off does not.
Other automations are reversed.
No consistency in hub control and during internet outages some lights still come on but don't go off and vise versa
Any solution as the firmware says up to date.
Thanks
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There is a beta firmware that can improve the local smart feature of the Tapo H100. If you would like to try it out, send me the hub's Mac address through a private message. You can check more details through this article: Why Can't Local Smart Rules Be Created Under Tapo H100 Control?
Before the Upgrade:
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.
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What's the firmware version of your H100?
"No consistency in hub control and during internet outages some lights still come on but don't go off and vise versa"
>> Can you explain this? There is an automation to turn on or off the lights, but they show no changes when the trigger is activated? Are these rules all local smart (tagged with an Tapo icon)?
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Only a couple of automations are "local" hub controlled, that's the problem. And creating new ones are never hub controlled despite qualifying.
Example. I create turn on plug when motion detected. NOT hub controlled (no house icon)
1.5.23 Build 241106 Rel.093525
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There is a beta firmware that can improve the local smart feature of the Tapo H100. If you would like to try it out, send me the hub's Mac address through a private message. You can check more details through this article: Why Can't Local Smart Rules Be Created Under Tapo H100 Control?
Before the Upgrade:
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.
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Beta firmware has been sent to your device, you may check it later in the Tapo app and perform the update.
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All have now lost hub control, all actions slow and pir sensors have been very slow for days, today they have all stopped working.
Firmware
1.6.2 Build 250624 Rel.145625
Around 8:30 am UK
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menostar wrote
All have now lost hub control, all actions slow and pir sensors have been very slow for days, today they have all stopped working.
Firmware
1.6.2 Build 250624 Rel.145625
Around 8:30 am UK
You may try to restart the hub and your router. For further investigation, please get in touch with the technical support team. Contact Technical Support
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@Wayne-TP tried that multiple times and tech support don't reply.(Not with 2 months so far)
Was hoping to get that firmware sent again as a last resort.
I'll return the hub under CRA if a replacement doesn't work I'll need to return and switch the whole system, shame as tapo is great when it works 😢
Thanks
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menostar wrote
@Wayne-TP tried that multiple times and tech support don't reply.(Not with 2 months so far)
Was hoping to get that firmware sent again as a last resort.
I'll return the hub under CRA if a replacement doesn't work I'll need to return and switch the whole system, shame as tapo is great when it works 😢
Thanks
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