D235 Doorbell with h500 hub continuous recording issue

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D235 Doorbell with h500 hub continuous recording issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
D235 Doorbell with h500 hub continuous recording issue
D235 Doorbell with h500 hub continuous recording issue
2025-09-09 17:52:17 - last edited 2025-09-12 02:13:00
Model: Tapo D235   Tapo H500  
Hardware Version:
Firmware Version:

I recently bought a d235 and a h500, I've set the doorbell to continuous recording to the h500. However the app only lets me watch back the events, and when I scroll to a section without events it just automatically snaps to the closest event. How can I watch back my continuous recordings without it snapping to those events? 

Doorbell is hooked up to power and doesn't have an SD card installed. Using latest firmware 1.1.19 on doorbell and 1.3.1 on homebase. 

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Re:D235 Doorbell with h500 hub continuous recording issue-Solution
2025-09-10 11:11:44 - last edited 2025-09-12 02:13:00

  @Wayne-TP 

I see now, I thought I had setup continuous recording, but my entire schedule was orange, which indicates event recording. I must apologize and should've RTFM I guess.blush

 

There is something else I notice with the doorbell however, i've had it on now for a couple of days, wired, but it seems the battery is always on 81% battery is that correct?

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Re:D235 Doorbell with h500 hub continuous recording issue
2025-09-10 09:34:10

  @Jayru 

 

Is your doorbell hardwired and has the Always-On mode enabled? Please share a screenshot of the doorbell's recording schedule here.

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Re:D235 Doorbell with h500 hub continuous recording issue-Solution
2025-09-10 11:11:44 - last edited 2025-09-12 02:13:00

  @Wayne-TP 

I see now, I thought I had setup continuous recording, but my entire schedule was orange, which indicates event recording. I must apologize and should've RTFM I guess.blush

 

There is something else I notice with the doorbell however, i've had it on now for a couple of days, wired, but it seems the battery is always on 81% battery is that correct?

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Re:D235 Doorbell with h500 hub continuous recording issue
2025-09-12 02:12:43

  @Jayru 

 

That's normal. In Always-On mode, the doorbell battery only charges to 70%-80% to prolong battery life.

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