Tapo T110 contact sensor requiring Internet
I've just gotten some T110 to use as a basic home alarm paired with a H500 hub. Recently I had an Internet disruption for 2 days from the Internet service provider, and that's when I found out, the sensors requires Internet to work. With the Internet down, the sensors were offline eventhough my phone is connected to the same network, because I could still access my cameras in local network mode, but I could not access my sensors.
Automation also would not work without Internet access as I could not enable or disable my alarm automation when my Internet was down.
Could you guys please allow the sensors and alarm automation to work even without Internet as a security system which relies on Internet availability is honestly, pretty dumb.
Regards,
Hong
From what I can tell, your case is more likely relevant to sensor's network connection rather than the automation. If the sensor goes offline -- disconnected from the hub, its associated automation will not run.
Internet disruption should not interfere with the local device's network connection. Have you tried to reproduce the product, check whether it is a one-time accident or a recurring issue?
Do you have another Tapo hub? Is it possible that the sensor is linked to other hubs rather than the H500?
Additionally, please check whether the automation is a local smart rule -- tagged with a Tapo icon. If not, then this rule will not run during the internet outage.
