BE550 router does not enable the 6 GHz band

BE550 router does not enable the 6 GHz band

BE550 router does not enable the 6 GHz band
BE550 router does not enable the 6 GHz band
2025-09-24 23:34:37 - last edited 2025-10-18 16:39:53
Model: Archer BE550  
Hardware Version: V2
Firmware Version: 1.2.1

I purchased the router today and configured all the settings correctly. However, my Google Pixel 10 Pro XL does not detect the 6 GHz band. In the settings, I created a separate SSID for 6 GHz, but it still doesn’t show up at all. My phone connects to other Wi-Fi 7 6 GHz networks in different locations, but it doesn’t detect this router. 

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#1
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Re:BE550 router does not enable the 6 GHz band-Solution
2025-09-26 06:28:30 - last edited 2025-10-18 16:39:53

Hello @ctnnali ,

Welcome to our community.

 

Do you have other clients supporting 6 GHz, and test if it can detect the 6 GHz of the BE550?

Please enable the 6 GHz guest network and use the Google Pixel 10 Pro XL to detect it.

 

For more details, please refer to What if my device failed to detect the 6 GHz Wi-Fi Band?

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:BE550 router does not enable the 6 GHz band-Solution
2025-09-26 06:28:30 - last edited 2025-10-18 16:39:53

Hello @ctnnali ,

Welcome to our community.

 

Do you have other clients supporting 6 GHz, and test if it can detect the 6 GHz of the BE550?

Please enable the 6 GHz guest network and use the Google Pixel 10 Pro XL to detect it.

 

For more details, please refer to What if my device failed to detect the 6 GHz Wi-Fi Band?

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:BE550 router does not enable the 6 GHz band
2025-09-26 12:42:26

  @Joseph-TP 

Yes, I tested with other devices that support 6 GHz, and none of them can see the 6 GHz network from my router.

As you suggested, I also created a 6 GHz guest network, but that was not visible either.

Both the router firmware and the device software are up to date.

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Re:BE550 router does not enable the 6 GHz band
2025-09-28 03:16:14

Hello@ctnnali ,

The tech team has been made aware of your case; they will likely reach out to you via email to continue troubleshooting. Please check your email inbox and confirm.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:BE550 router does not enable the 6 GHz band
Tuesday

Hello @ctnnali 

 

We are pleased to announce the latest pre-release firmware update for the Archer BE550 V2, delivering significant enhancements to EasyMesh™ capabilities, wireless performance, and network management flexibility. This release introduces comprehensive support for extended guest and IoT networks, MLO backhaul, and a suite of advanced EasyMesh features designed to improve security, stability, and user experience.

 

We strongly recommend you upgrade to this new firmware version to unlock these powerful capabilities. Your feedback remains invaluable - please share your experience to help us continue refining our products:

Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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