BE550 router does not enable the 6 GHz band
I purchased the router today and configured all the settings correctly. However, my Google Pixel 10 Pro XL does not detect the 6 GHz band. In the settings, I created a separate SSID for 6 GHz, but it still doesn’t show up at all. My phone connects to other Wi-Fi 7 6 GHz networks in different locations, but it doesn’t detect this router.
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Hello @ctnnali ,
Welcome to our community.
Do you have other clients supporting 6 GHz, and test if it can detect the 6 GHz of the BE550?
Please enable the 6 GHz guest network and use the Google Pixel 10 Pro XL to detect it.
For more details, please refer to What if my device failed to detect the 6 GHz Wi-Fi Band?
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Hello @ctnnali ,
Welcome to our community.
Do you have other clients supporting 6 GHz, and test if it can detect the 6 GHz of the BE550?
Please enable the 6 GHz guest network and use the Google Pixel 10 Pro XL to detect it.
For more details, please refer to What if my device failed to detect the 6 GHz Wi-Fi Band?
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Yes, I tested with other devices that support 6 GHz, and none of them can see the 6 GHz network from my router.
As you suggested, I also created a 6 GHz guest network, but that was not visible either.
Both the router firmware and the device software are up to date.
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Hello@ctnnali ,
The tech team has been made aware of your case; they will likely reach out to you via email to continue troubleshooting. Please check your email inbox and confirm.
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Hello @ctnnali
We are pleased to announce the latest pre-release firmware update for the Archer BE550 V2, delivering significant enhancements to EasyMesh™ capabilities, wireless performance, and network management flexibility. This release introduces comprehensive support for extended guest and IoT networks, MLO backhaul, and a suite of advanced EasyMesh features designed to improve security, stability, and user experience.
We strongly recommend you upgrade to this new firmware version to unlock these powerful capabilities. Your feedback remains invaluable - please share your experience to help us continue refining our products:
Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2
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