VX231 Wifi Routers Ping My Wi-Fi connection drops

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VX231 Wifi Routers Ping My Wi-Fi connection drops

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VX231 Wifi Routers Ping My Wi-Fi connection drops
VX231 Wifi Routers Ping My Wi-Fi connection drops
2025-10-03 20:02:23 - last edited 2025-10-16 02:53:01
Model: VX231v  
Hardware Version: V1
Firmware Version: VX231-v1.0_241104

 

I have a TP-Link VX231 Wi-Fi 6 AX1800 Premium VDSL Modem provided by my ISP. My Wi-Fi connection drops after 1-2 hours. There is excessive ping in console games and it fixes itself again. What is the reason for this? The modem system log gives the following warning for every disconnection and ping packet loss. helpme Please

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1 Accepted Solution
Re:VX231 Wifi Routers Ping My Wi-Fi connection drops -Solution
2025-10-11 01:25:47 - last edited 2025-10-16 02:53:01

Hello @Oktay01 ,

 

VX231 is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. Due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited.

We can certainly offer some troubleshooting tips that may help resolve your issue. Please consider the following:
What should I do if Internet connection on my TP-Link DSL modem is unstable?

If the problem persists after trying these steps, we recommend contacting your Service Provider who supplied the device or local support, as they are best suited to provide the necessary assistance for your device.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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Re:VX231 Wifi Routers Ping My Wi-Fi connection drops -Solution
2025-10-11 01:25:47 - last edited 2025-10-16 02:53:01

Hello @Oktay01 ,

 

VX231 is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. Due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited.

We can certainly offer some troubleshooting tips that may help resolve your issue. Please consider the following:
What should I do if Internet connection on my TP-Link DSL modem is unstable?

If the problem persists after trying these steps, we recommend contacting your Service Provider who supplied the device or local support, as they are best suited to provide the necessary assistance for your device.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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