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C840 Baby Detection Inaccurate

C840 Baby Detection Inaccurate

C840 Baby Detection Inaccurate
C840 Baby Detection Inaccurate
2025-10-07 14:00:12 - last edited 3 weeks ago
Tags: #Motion Detection
Model: Tapo C840  
Hardware Version:
Firmware Version:

I have the Tapo C840 as a baby monitor. 
 

The baby is not here yet but I keep getting false alerts about the "baby".


I do not know how to increase the accuracy of the alerts. When I first set it up about 2 weeks back, I had no issues. As the days went by, I would get alerts but they are all inaccurate. 
 

I would appreciate any advice! Thank you! 

 

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#1
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3 Reply
Re:C840 Baby Detection Inaccurate
3 weeks ago

  @Daretofly 

 

What's the sensitivity of the camera's sleep detection? High detection sensitivity might lead to false detections, you may try to reduce it, see if that helps.

 

What's the firmware version of your Tapo C840? Did you receive other types of false alerts?

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#2
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Re:C840 Baby Detection Inaccurate
3 weeks ago

  @Wayne-TP thanks for your reply! 

 

 

The sensitivity is set to the mid point for:

- sleep detection 

- covered face 

- baby leave

 

 

Firmware version:

1.4.1 

Auto update on 

 

Other false alerts:

- baby out of view 

- baby movement 

- baby face covered 

- baby fell asleep 


Separately, motion detection is not panning and tilting to track movement within the room. 

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#3
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Re:C840 Baby Detection Inaccurate
3 weeks ago

  @Daretofly 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#4
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