Automations triggered by buttons are delayed by about a minute

Automations triggered by buttons are delayed by about a minute

Automations triggered by buttons are delayed by about a minute
Automations triggered by buttons are delayed by about a minute
Yesterday - last edited Yesterday
Model: Tapo H100  
Hardware Version:
Firmware Version:

Automations triggered by buttons/switches are delayed by about a minute. This problem comprises more than one product category and is likely a server problem.

 

Example:

 

My Tapo system has an automation: Double-clicking button S200 runs the shortcut "switch off all smart plugs attached to the system". Normally this happens almost instantly. Now it takes about a minute after double-clicking the button until the automation is executed.

 

The problem started about 24 hours ago and re-appears intermittently.

Troubleshooting:

1) The double-click o the button is registered by the hub and correctly appears in the event log without delay.

2) Tapping the shortcuts in the Tapo app also executes them without delay.

3) Only when 1) and 2) are combined by an automation does the probem occur.

4) Restarted hub, app, phone

5) It doesn't matter which shortcut is run or which button action is used (tap/rotate…), the execution of the automation is always delayed by at least a minute, but will eventually execute successfully.

6) No other components are affected. Cameras work normaly, sensors attached to the hub update normally.

 

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