Loop recording toggle doesn't work

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Loop recording toggle doesn't work

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Loop recording toggle doesn't work
Loop recording toggle doesn't work
2025-10-20 23:49:05 - last edited 2025-11-10 01:43:26
Tags: #Loop recroding
Model: Tapo H500  
Hardware Version: V1
Firmware Version: 1.3.4 53390

If i toggle the loop recording switch and exit the menu, it automatically switches it off as if it hadn't "saved" my request. 

 

I have formatted and rebooted the device but the issue persists. 

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#1
1 Accepted Solution
Re:Loop recording toggle doesn't work-Solution
2025-10-22 06:49:41 - last edited 2025-11-10 01:43:26

  @GAUE 

 

Make sure your Tapo app is updated. You can also delete and reinstall the app. 

 

Switch your phone to different networks. Is there a problem when your phone is connected to the same network as the hub?

 

Try to use different mobile devices, check whether the same thing still occurs.

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Recommended Solution
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#2
1 Reply
Re:Loop recording toggle doesn't work-Solution
2025-10-22 06:49:41 - last edited 2025-11-10 01:43:26

  @GAUE 

 

Make sure your Tapo app is updated. You can also delete and reinstall the app. 

 

Switch your phone to different networks. Is there a problem when your phone is connected to the same network as the hub?

 

Try to use different mobile devices, check whether the same thing still occurs.

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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0
#2