Tapo D225 Doorbell Camera Not Broadcasting Wifi During Setup

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Tapo D225 Doorbell Camera Not Broadcasting Wifi During Setup

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo D225 Doorbell Camera Not Broadcasting Wifi During Setup
Tapo D225 Doorbell Camera Not Broadcasting Wifi During Setup
2025-10-27 21:09:17 - last edited 2025-11-11 12:44:29
Model: Tapo D225  
Hardware Version:
Firmware Version:

Hi, I have a new Tapo D225 and I can't seem to get it setup.

I'm trying to add it via the Tapo App. The doorbell is flashing red & green. Once prompted, I check my phone's wifi for "Tapo_Doorbell_XXXX" to appear. But it never does.

My router is a NETGEAR Nighthawk RS150v2.

 

My troubleshooting so far.

  • Created and connected to 2.4 GHz Guest network (WPA2 Encryption)
  • Updated Tapo App to latest
  • Charged Camera
  • Restarted phone
  • Restarted router
  • Restarted Camera
  • Factory Reset Camera
  • Confirmed I'm adding "Tapo D225" in the app
  • Turned off phone data
  • Enabled Bluetooth
  • Enabled Location Services
  • Placed the camera directly next to the phone
  • Inserted a MicroSD card
  • Tried on multiple android devices

 

I have at least a dozen Tapo products connected including other cameras.

 

Please help! :) Thank you.

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#1
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1 Accepted Solution
Re:Tapo D225 Doorbell Camera Not Broadcasting Wifi During Setup-Solution
2025-10-29 03:46:21 - last edited 2025-11-11 12:44:29

  @TikiTaco 

 

Check the WiFi on another mobile device, like another phone or a tablet. If the doorbell wifi is still not visible, then this device is likely having a hardware issue. To proceed product warranty, you may contact the retailer or local TP-Link support

CES 2026 Meet TP-Link AI Assistant and More New Products!
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Re:Tapo D225 Doorbell Camera Not Broadcasting Wifi During Setup
2025-10-28 16:59:29

I've also tried manually adding the wifi network using the MAC address:

 

Tapo_Doorbell_##-##-##-##-##-##

Tapo_Doorbell_##_##_##_##_##_##

Tapo_Doorbell_############

 

using my network's password.

 

Nothing found.

 

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#2
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Re:Tapo D225 Doorbell Camera Not Broadcasting Wifi During Setup-Solution
2025-10-29 03:46:21 - last edited 2025-11-11 12:44:29

  @TikiTaco 

 

Check the WiFi on another mobile device, like another phone or a tablet. If the doorbell wifi is still not visible, then this device is likely having a hardware issue. To proceed product warranty, you may contact the retailer or local TP-Link support

CES 2026 Meet TP-Link AI Assistant and More New Products!
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