Tapo D225 Doorbell Camera Not Broadcasting Wifi During Setup

Tapo D225 Doorbell Camera Not Broadcasting Wifi During Setup

Tapo D225 Doorbell Camera Not Broadcasting Wifi During Setup
Tapo D225 Doorbell Camera Not Broadcasting Wifi During Setup
13 hours ago
Model: Tapo D225  
Hardware Version:
Firmware Version:

Hi, I have a new Tapo D225 and I can't seem to get it setup.

I'm trying to add it via the Tapo App. The doorbell is flashing red & green. Once prompted, I check my phone's wifi for "Tapo_Doorbell_XXXX" to appear. But it never does.

My router is a NETGEAR Nighthawk RS150v2.

 

My troubleshooting so far.

  • Created and connected to 2.4 GHz Guest network (WPA2 Encryption)
  • Updated Tapo App to latest
  • Charged Camera
  • Restarted phone
  • Restarted router
  • Restarted Camera
  • Factory Reset Camera
  • Confirmed I'm adding "Tapo D225" in the app
  • Turned off phone data
  • Enabled Bluetooth
  • Enabled Location Services
  • Placed the camera directly next to the phone
  • Inserted a MicroSD card
  • Tried on multiple android devices

 

I have at least a dozen Tapo products connected including other cameras.

 

Please help! :) Thank you.

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