Migration between H500 and H100 v1.0

Migration between H500 and H100 v1.0

Migration between H500 and H100 v1.0
Migration between H500 and H100 v1.0
Tuesday
Model: Tapo H100  
Hardware Version: V1
Firmware Version: 1.5.23

Dear tp-link community!

 

I just bought a H500 hub to replace my old H100 v1 hub, but when I try to migrate the connected sensors, I get the error message that the installed firmware does not support migration. Both hubs are updated to the newest versions, according to the app (1.3.8 on H500 and 1.5.23 on H100). When will there be an update available to migrate from H100 v1 to H500?

 

Thanks and have a nice day,

uebi

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#1
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2 Reply
Re:Migration between H500 and H100 v1.0
17 hours ago

  @uebi 

 

Which Tapo sensors do you have? Migration requires firmware support on both the hub and the sub-devices. The sub-device can't be migrated if its firmware doesn't support this feature.

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#2
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Re:Migration between H500 and H100 v1.0
11 hours ago

  @Wayne-TP 

 

Dear Wayne!

 

I have motion sensors (T100), door sensors (T110), smart buttons (S200D), humidity sensors (T315) and water sensors (T300).

 

All updated to the latest version, according to the app.

 

 

Thanks,

Bernd

 

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#3
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