Solution Optimizing HDMI Output for Tapo H500: Better Screen Mirroring for Tapo AC-Powered Cameras/Doorbells
This Article Applies To
Tapo H500
Description
When an AC-powered Tapo camera or doorbell is connected to the Tapo H500, there is a Screen Mirror feature that allows users to cast the camera live stream to a bigger screen device (e.g. TV) via an HDMI cable.
While watching the camera’s live feed via HDMI screen mirroring, you might occasionally notice some buffering, slight delays, or even interruptions. If you do experience similar abnormalities on your devices, the firmware provided in this article could help. Keep looking to learn about how to apply for the firmware!
Before you proceed, be aware that HDMI output behavior depends on the recording configuration. If your camera is set to record detection videos only, it is normal to receive the 'Live Stream Paused' prompt when no events are detected.
1. Event-Based Recording: The live feed will only display when the camera detects motion or events.
2. Continuous Recording: Allows uninterrupted live streaming via Screen Mirroring
Solution
We have released a new firmware for Tapo H500 (version 1.3.12 Build 20260128 rel.51424) that brings optimizations for the screen mirroring feature.
Let's update your device now! How to update the firmware of the Tapo devices on the Tapo App
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@mopost Beta firmware 1.3.8 Build 20251029 rel.49886 has been sent to your device, you may check it later in the Tapo app and perform the update.
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@Regnum Beta firmware 1.3.8 Build 20251029 rel.49886 has been sent to your device, you may check it later in the Tapo app and perform the update.
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@Wayne-TP Leider ist Optimierung durch die neue Firmware nicht behoben. Auf allen Bildern in der Quad-Darststellung sind immer wieder Geisterbilder zu sehen. Es ziehen Streifen hinter den bewegten Objekten hinterher. Die Darstellung ist in deiesen Bereichen dann "verschwommen". Als weiteres ist die Darstellung nicht in Echtzeit. Bedauerlichereise taugt das Ganze nicht wirklich für eine Überwachung auf einem HDMI-Monitor. Alle Kameras sind mit LAN-Kabeln Cat.5/6 verkabelt (kein WLAN).
Ich bitte um weitere Mithilfe. Vielen Dank.
Unfortunately, the new firmware optimization hasn't fixed the problem. Ghosting is still visible in all images in quad view. Streaks trail behind moving objects, making the image appear blurry in these areas. Furthermore, the display isn't real-time. Regrettably, this setup isn't really suitable for monitoring on an HDMI monitor. All cameras are connected via Cat.5/6 LAN cables (no Wi-Fi). I would appreciate any further assistance. Thank you.
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Beta firmware 1.3.8 Build 20251029 rel.49886 has been sent to your device, you may check it later in the Tapo app and perform the update.
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@DJAP Beta firmware 1.3.8 Build 20251029 rel.49886 has been sent to your device, you may check it later in the Tapo app and perform the update.
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@Cmab251p Beta firmware has been sent to your device, you may check it 30 minutes later in the Tapo app and perform the update.
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@Nick2172 Beta firmware has been sent to your device, you may check it 30 minutes later in the Tapo app and perform the update.
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Good morning,
I have looked through both threads on this forum as I am also having this issue. All my cameras are set to Continuous Recording. I have 2 D130s on the latest firmware of 1.1.12 build 250806 rel. 40262, and I have a C560WS running firmware 1.1 build 251127 rel. 70983n. My hub is running firmware 1.3.9 Build 20251218 rel. 62866.
Would it be possible to get the beta firmware sent to my device please?
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