Solution Optimizing HDMI Output for Tapo H500: Better Screen Mirroring for Tapo AC-Powered Cameras/Doorbells
Solution Optimizing HDMI Output for Tapo H500: Better Screen Mirroring for Tapo AC-Powered Cameras/Doorbells
This Article Applies To
Tapo H500
Description
When an AC-powered Tapo camera or doorbell is connected to the Tapo H500, there is a Screen Mirror feature that allows users to cast the camera live stream to a bigger screen device (e.g. TV) via an HDMI cable.
While watching the camera’s live feed via HDMI screen mirroring, you might occasionally notice some buffering, slight delays, or even interruptions. If you do experience similar abnormalities on your devices, the firmware provided in this article could help. Keep looking to learn about how to apply for the firmware!
Before you proceed, be aware that HDMI output behavior depends on the recording configuration. If your camera is set to record detection videos only, it is normal to receive the 'Live Stream Paused' prompt when no events are detected.
1. Event-Based Recording: The live feed will only display when the camera detects motion or events.
2. Continuous Recording: Allows uninterrupted live streaming via Screen Mirroring
Solution
A new firmware for Tapo H500 includes optimizations for the Screen Mirroring feature (HDMI).
Before the official release, community users can receive early access to this new update. If you want to try out the new update, follow the steps below to apply the beta firmware.
How to Apply Beta Firmware
1. Find the Mac address of your Tapo H500: Open the Tapo app and navigate to the smart hub's Device Settings page > Device Info.
2. Send a private message to @Wayne-TP with this format: [Tapo H500 HDMI Optimization] + Mac address of your Tapo H500
Before the Upgrade
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.
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@mopost Beta firmware 1.3.8 Build 20251029 rel.49886 has been sent to your device, you may check it later in the Tapo app and perform the update.
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@Regnum Beta firmware 1.3.8 Build 20251029 rel.49886 has been sent to your device, you may check it later in the Tapo app and perform the update.
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@Wayne-TP Leider ist Optimierung durch die neue Firmware nicht behoben. Auf allen Bildern in der Quad-Darststellung sind immer wieder Geisterbilder zu sehen. Es ziehen Streifen hinter den bewegten Objekten hinterher. Die Darstellung ist in deiesen Bereichen dann "verschwommen". Als weiteres ist die Darstellung nicht in Echtzeit. Bedauerlichereise taugt das Ganze nicht wirklich für eine Überwachung auf einem HDMI-Monitor. Alle Kameras sind mit LAN-Kabeln Cat.5/6 verkabelt (kein WLAN).
Ich bitte um weitere Mithilfe. Vielen Dank.
Unfortunately, the new firmware optimization hasn't fixed the problem. Ghosting is still visible in all images in quad view. Streaks trail behind moving objects, making the image appear blurry in these areas. Furthermore, the display isn't real-time. Regrettably, this setup isn't really suitable for monitoring on an HDMI monitor. All cameras are connected via Cat.5/6 LAN cables (no Wi-Fi). I would appreciate any further assistance. Thank you.
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To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm.
If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
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Beta firmware 1.3.8 Build 20251029 rel.49886 has been sent to your device, you may check it later in the Tapo app and perform the update.
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@DJAP Beta firmware 1.3.8 Build 20251029 rel.49886 has been sent to your device, you may check it later in the Tapo app and perform the update.
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