Unable to add TP110 to the Tapo app

Unable to add TP110 to the Tapo app

Unable to add TP110 to the Tapo app
Unable to add TP110 to the Tapo app
3 weeks ago - last edited 2 weeks ago
Tags: #Device Connectivity #no_connection
Model: Tapo P110  
Hardware Version:
Firmware Version:

Previously my four P110 smart plugs were added to the Tapo app and schedules were running for each of them. Yesterday I wanted to make a change to the schedule of plug 3 but on opening the app something had changed. I needed to log in, which I don't remember doing before. My logins are stored in Bitwarden and there was no Tapo entry. 

Moving on, I created an account anticipating setting up all four plugs from scratch. Starting with plug 3. However I noted that two other plugs seemed to have retained their schedule settings. 

I've turned off mobile data and a VPN, and continue to have difficulty connecting the plug to the temporary WiFi network. The Led is flashing orange and green. 

I don't know what the hardware and firmware versions are. 

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#1
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2 Accepted Solutions
Re:Unable to add TP110 to the Tapo app -Solution
2 weeks ago - last edited 2 weeks ago

  @Richlich 

 

This article should be helpful for you, take a look. What should I do if I fail to configure the Tapo Smart Plug?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Unable to add TP110 to the Tapo app -Solution
2 weeks ago - last edited 2 weeks ago

  @Wayne-TP thanks for your reply. Here are the steps it took to be able to reconfigure the four P110s using the Tapo app on my phone:

  • power up the plug near the house router
  • hold in the power button for 10 seconds to re-enter setup mode
  • turn off mobile data
  • turn off VPN (DuckDuckGo)
  • run the app setup process

Jobs a good 'un.

 

Thanks for your help.

Richard

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#3
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2 Reply
Re:Unable to add TP110 to the Tapo app -Solution
2 weeks ago - last edited 2 weeks ago

  @Richlich 

 

This article should be helpful for you, take a look. What should I do if I fail to configure the Tapo Smart Plug?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
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Re:Unable to add TP110 to the Tapo app -Solution
2 weeks ago - last edited 2 weeks ago

  @Wayne-TP thanks for your reply. Here are the steps it took to be able to reconfigure the four P110s using the Tapo app on my phone:

  • power up the plug near the house router
  • hold in the power button for 10 seconds to re-enter setup mode
  • turn off mobile data
  • turn off VPN (DuckDuckGo)
  • run the app setup process

Jobs a good 'un.

 

Thanks for your help.

Richard

Recommended Solution
  1  
  1  
#3
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