Hello
Today I received the tapo c470 and h500 hub, I have set up the 24/7 capture. It worked fine for 12-14 hours than it randomly stopped.
The schedule is set to 24/7 capture 5sec interval.
Battery is 93%.
Can someone assist? I bought the cameras specially for this function.
Try to reboot the camera and the hub, see if that helps.
Just to make sure, when you scroll to a gray/empty spot on the timeline, do you see anything at all, or does it actually show video there? Can you share a screenshot of the recording schedule settings here?
For this issue, it's best to contact the support team for further investigation. Contact Technical Support
Try to reboot the camera and the hub, see if that helps.
Just to make sure, when you scroll to a gray/empty spot on the timeline, do you see anything at all, or does it actually show video there? Can you share a screenshot of the recording schedule settings here?
For this issue, it's best to contact the support team for further investigation. Contact Technical Support
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