Lost ALL hub control
Lost all hub control smart actions which has made entire home system so slow
Previously some actions didn't qualify for local hub control and I was sent a beta firmware that fixed it, not 2 months later I've lost ALL local hub control (no house Icons)
Was my firmware overwritten? Can the person who sent the update help please
1.6.2 Build 250624 Rel.145625
🙏 thank you
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There has been no recent firmware release for this model. Regarding your situation, we recommend restarting both the hub and your router, then double-check whether the configuration meets the requirements for creating Local Smart rules. What is Local Smart Action?
For further investigation, please contact the support team. Contact Technical Support
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Enable the Third-Party Compatibility feature (Tapo app, Me page > Third-Party Services > Third-Party Compatibility) might help with your case, give it a try!
If you’re already talking to support and have some updates, we’d love to hear how it’s going!
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@Wayne-TP you're a genius! That fixed it! I've never even seen that feature before so it's obviously required now!!
Thanks so much! Happy Christmas!
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This case is relevant to the hub. You may provide me the Mac address of your Tapo hub, i'll send you beta with fixes.
More details: How to Fix: Tapo Local Smart Action Not Creating or Unexpectedly Inactive
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