Lost ALL hub control

Lost ALL hub control

Lost ALL hub control
Lost ALL hub control
a week ago
Model: Tapo H100  
Hardware Version: V1
Firmware Version: 1.6.2 Build 250624 Rel.145625

Lost all hub control smart actions which has made entire home system so slow 

 

Previously some actions didn't qualify for local hub control and I was sent a beta firmware that fixed it, not 2 months later I've lost ALL local hub control (no house Icons)

 

Was my firmware overwritten? Can the person who sent the update help please 

 

1.6.2 Build 250624 Rel.145625

 

🙏 thank you 

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#1
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4 Reply
Re:Lost ALL hub control
a week ago

  @menostar 

 

There has been no recent firmware release for this model. Regarding your situation, we recommend restarting both the hub and your router, then double-check whether the configuration meets the requirements for creating Local Smart rules. What is Local Smart Action?

 

For further investigation, please contact the support team. Contact Technical Support

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Lost ALL hub control
a week ago

  @menostar 

 

Enable the Third-Party Compatibility feature (Tapo app, Me page > Third-Party Services > Third-Party Compatibility) might help with your case, give it a try! 

 

If you’re already talking to support and have some updates, we’d love to hear how it’s going!

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#3
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Re:Lost ALL hub control
a week ago

  @Wayne-TP you're a genius! That fixed it! I've never even seen that feature before so it's obviously required now!!

 

Thanks so much! Happy Christmas!

 

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#4
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Re:Lost ALL hub control
Wednesday

  @menostar 

 

This case is relevant to the hub. You may provide me the Mac address of your Tapo hub, i'll send you beta with fixes.

 

More details: How to Fix: Tapo Local Smart Action Not Creating or Unexpectedly Inactive

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#5
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