Every other Tapo device working. Orange Light on device Tapo App does not see Hub

Every other Tapo device working. Orange Light on device Tapo App does not see Hub

Every other Tapo device working. Orange Light on device Tapo App does not see Hub
Every other Tapo device working. Orange Light on device Tapo App does not see Hub
a week ago - last edited a week ago
Model: Tapo H200  
Hardware Version: V1
Firmware Version: Unknown as app does not recognise Hub -also no V1 0r V2 ...EU1

HI I  have solid orange light on H200 Hub, but no matter what I have tried, the Tapo App does not detect the hub.

I have read the forum and watched the videos, but app still does not detect device

How do I resolve this?

Or do I just return the hub and the camera?

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Re:Every other Tapo device working. Orange Light on device Tapo App does not see Hub
a week ago

  @Teljul 

 

Check the suggestions here: Troubleshooting: What to do If Fail to Configure Tapo H200 Hub

 

For further investigation, please contact support team. Contact Technical Support

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