Solution How to Fix: Tapo Local Smart Action Not Creating or Unexpectedly Inactive
This Article Applies To
Tapo devices and configurations that follow Tapo Local Smart rules.
*Automations under Tapo H110's control aren't affected.
Description
Recently, you may have noticed that some Tapo devices are unable to create Local Smart rules successfully, even when the devices and settings meet the creation requirements. Alternatively, previously created Local Smart rules may have suddenly become inactive, with the house icon no longer displayed.
Before you go further, make sure your setup follows the rules for Local Smart. If the devices or rules configured do not comply with the requirements, failure to create the automation is expected behavior.
1. Supported Firmware: The Tapo hub's firmware must support this feature. *The latest firmware for Tapo models H100, H110, H200, and H500 all support local smart automation. Update your Tapo hub if it is not in the latest version. How to update the firmware of the Tapo devices on the Tapo App
2. Compatible Devices & automation skills: The trigger and action devices and the selected skills must be of a supported type for Tapo Local Smart. If you select an unsupported device type or skill, the automation will not qualify for local smart creation.
▷ Check this FAQ to verify your setup: What is Local Smart Action?
3. Same Hub and Network Subnet: All selected devices in the same automation must be sub-devices under the same Tapo hub. Additionally, Wi-Fi devices should be on the same subnet as the hub. Local smart automation cannot be created if you include a device from a different Tapo hub or a Wi-Fi device from a different subnet.
Workaround
Our R&D team has provided beta firmware that can address this issue. If you would like to test it out, refer to the steps below to apply the beta firmware.
How to Apply Beta Firmware
1. Find the Mac address of your Tapo hub: Open the Tapo app and navigate to the smart hub's Device Settings page > Device Info.
2. Send a private message to @Wayne-TP with the following information.
[ID 853096][Tapo Local Smart Creation Failure] + Model & Mac address of the Tapo hub
**For users from the United States, send your request to forumsupport.usa@tp-link.com with:
1. A brief summary of the product issue you encountered, along with your request for beta firmware. *You may also include a link to this community post for the support team’s reference.
2. The Mac address of your Tapo hub.
Before the Upgrade
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Wayne-TP Second post in the topic references Matter for Tapo water sensors. Does the beta FW provide matter support for the T300 on the H100? If so, that's what I'm looking for.
- Copy Link
- Report Inappropriate Content
@dgibson9503 yes it does for h100 hub, but it's not officially announced anywhere
- Copy Link
- Report Inappropriate Content
dgibson9503 wrote
@Wayne-TP Second post in the topic references Matter for Tapo water sensors. Does the beta FW provide matter support for the T300 on the H100? If so, that's what I'm looking for.
You don't need the beta. The Tapo T300 can be synced to third-party Matter platforms via H100, just make sure your hub's is updated to the latest official firmware.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@dgibson9503 did you remove h100 hub and then paired it again with your matter controller? if not you have to do this
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@dgibson9503 Weird. What matter controller are you using and platform? Its working perfectly fine for me with home assistant and aqara.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
dgibson9503 wrote
My H100's are on the latest FW, but I still don't have third party matter integration for the water sensors.
Please ensure your T300's firmware is updated as well. What's its current version? And what's the current version on your Tapo H100?
What's the OS version of your phone (model?) and the Apple TV?
- Copy Link
- Report Inappropriate Content
@dgibson9503 I will check it with iPhone later and I will let you know if it's working.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 2918
Replies: 39
Voters 1
