Tapo C225 V2 red light while recording
Tapo C225 V2 red light while recording
Hello, I have had a C225 V2 camera for a year and it has worked fine, however, yesterday the light started turning red while recording as well as when someone is connected. We find this new behaviour infuriating for a few reasons.
The previous way allowed us to know when another family member was connected to the camera, and allowed us to easily detect if there was an intrusion.
Now the camera's light is continuosly turning between red and blue, which is extremely annoying.
I am now aware that the user guide says it is intended to work this way, but please revert the fix or implement a way to display the solid red light only when live streaming and not while recording, we loved the camera but this new behaviour is turning us mad.
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Solla-topee wrote
Hi All,
Thanks for your feedback. Regarding the phenomenon you mentioned where the camera's LED turns solid red during detection recording, please rest assured that this is normal and conforms to the LED status description in the UG. When starting up, video recording, or live streaming, the LED will turn solid red.
However, I understand the use case that you want the camera LED status or color to differ between live streaming and video recording to distinguish between the two states. While we don't have specific details on whether this feature can be added to the product or when it might be, I'll log the feature request and pass it along to the relevant team for evaluation.
I moved this conversation into the 'Feature Request (Tapo)' area for better visibility. If other users have the same request, please vote on this thread or leave your comments.
Best Regards
Please revert this asap. @Solla-topee
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@Solla-topee same issue here. However, I have 2x c225 cameras and only one of the camera is displaying red LED though no one is watching the live feed. How can I confirm that I'm not hacked?
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Hi,
In the Tapo app > camera's Device Settings > Device Info page, please check the hardware version of your two Tapo C225s.
For the V1, a solid red LED only indicates that the camera is starting up.
For the V2, the solid red LED indicates the camera is starting up, recording video, or live streaming.
Best Regards
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