No "Connection Preference" for some of my Ring Doorbells

No "Connection Preference" for some of my Ring Doorbells

No "Connection Preference" for some of my Ring Doorbells
No "Connection Preference" for some of my Ring Doorbells
Monday
Model: Deco BE65 Pro  
Hardware Version:
Firmware Version: 1.2.0 build 20250718 rel. 43949

Hi

 

I do have the "connection preference" and "device isolation" settings available for all of my devices, except for my 2 Ring Doorbells (peephole and latest Ring Doorbell Pro Wired 3rd Gen). 

Does anyone know why this is? My Ring Doorbell Pro is not connecting to the correct deco. 

 

thank you

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#1
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2 Reply
Re:No "Connection Preference" for some of my Ring Doorbells
Monday
... Both settings are available for all of my Ring Cameras though, just not for my Ring Doorbells.
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#2
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Re:No "Connection Preference" for some of my Ring Doorbells
Tuesday

  @WebProd33 

Hi, could you please test whether the 1.2.10 firmware here helps with the reported issue here:

Deco BE65/BE65 Pro_1.2.10 New Firmware with Enhanced Stability & Interference Resistance

 

Wait for your reply.

Best regards.

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#3
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