Parent controls

Parent controls

Parent controls
Parent controls
Friday
Model: Deco BE9300  
Hardware Version:
Firmware Version: 1.2.0 Build 20250718

I've set up parent controls on a fire tv to turn the net off in the evening and then back on in the morning.  It turns off fine but then not back on in the morning. When I run a speed test on the tv it is working fine but nothing on the tv will load (Netflix, Disney, Prime all say they are offline). The only way I can get it all to work again is to go into the tv in the device list in the deco app and then into

the family member bit and disable my daughters profile and then the tv starts working but I have then disabled the parent control for the device.  Anybody got any solutions on how to make it work properly on the timer in the deco app?  Thanks 

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#1
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Re:Parent controls
22 hours ago - last edited 22 hours ago

  @Wombatgb 

Hi, welcome to the community.

"I've set up parent controls on a Fire TV to turn the net off in the evening and then back on in the morning."

-Did you set "BedTime" or "OffTime" for this Parental Control profile?

 

Did you have other devices added to the same Parental Control? Will these devices have the same issue as the Fire TV?

By the way, have you selected any Content filter, such as "Streaming& Media"?

Wait for your reply.

Best regards.

 

 

 

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#2
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