@LynB In the Tapo app if you select the H200 Hub can you then access the "micro SD Card" screen via the orange coloured tile?

  @Deanosaurus Yes this is a photo

  @LynB That looks ok have you checked your doorbell settings too?  Clip settings and recording schedule (under storage and recording).  Also check under detection settings for the wake up setting and others like sensitivity and detection area.

Sounds more complicated than it is.  Just need to make sure you have set out to do what you are expecting.

Does it record when you press the doorbell?

  @Deanosaurus Hi it does not record when the doorbell is pressed. Some photos of the settings are there anymore that may help?

I have left the whole area for detection.

  @LynB  Only other setting I can think of is wake up sensitivity.  You could try changing wake up setting to doorbell pressed and test if it records that way?

I assume you have already tried taking the battery out and putting it back in to resart it?

  @Deanosaurus I have tried everything and it still won't record so I've now raised an enquiry with Tapo to return the doorbell.  Thank you for your help.

  @Deanosaurus All the settings were at the factory default settings when we set the doorbell up but it didn't record so I tried changing one setting at a time.  I've reset to factory settings and it still doesn't record. Thank you for your suggestions.