Pan Tilt correction not lining up with fixed view lense
Pan Tilt correction not lining up with fixed view lense
I am having this problem where I tilt the fixed camera downward and use Pan Tilt correction on the PT lense but it not lined up in the vertical axis, the camera still assumes the fixed camera is in the original position when it's not tilted down. Can anyone help me with this issue?
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@Wayne-TP @NinjaWiggle @Einclad
I believe I may have found a temporary workaround:
Go to the C545D settings -- Detection.
Under "Image Detection", you can see two camera previews.
Normally, the defined detection zones (polygon overlays) should appear on both preview images.
However, in my case, the detection zones do not appear on the PT lens preview.
Even after entering the Detection Zones settings and customizing the zones for the PT lens, the overlays still do not show.
What you need to do is to make the overlays appear, then your PT len can track objects correctly.
To resolve this:
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Go to "Auto Tracking".
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Turn it off (select "Never Track").
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Then turn it back on (select either desired tracking option).
After doing this, the detection zone overlays should reappear on the PT lens preview.
Now, performed a tilt & pan correction. The tracking function would works.
I cannot confirm with 100% certainty that re-enabling Auto Tracking is the only trigger, but adjusting related settings seems to make them reappear.
The key point is that the detection zones must be visible on the PT lens preview—once they are, tracking works as expected.
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You mentioned “overlayers” — could you clarify what you mean? I ask because the detection zones for the PT lens and the fixed lens are configured separately. They are displayed independently both in preview mode and after being saved; they do not appear as overlapping areas.
Based on the previous discussion, the issue should be incomplete tracking — the camera starts tracking normally but then stops abruptly, correct? In this case, the detection zone settings won't be the cause of the issue. I'll explain how detection zones work in tracking, then you will understand why i say this:
- If activity occurs outside the set detection zone, the camera will not trigger tracking at all.
- Once activity is detected within the zone and tracking starts, the camera tracks the target across the entire camera view, even if the target later moves into an area not originally marked as a detection zone. Tracking continues until the target leaves the view for a certain period.
Even so, since it worked for you, I’ll make sure to share this with our team for further review to see if there’s a link worth investigating.
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