C410 no longer functional since latest firmware update
C410 no longer functional since latest firmware update
I've had this camera since before December 2025, absolutely everything worked perfectly, the camera never went offline and also charged perfectly via the solar panel.
Since installing the latest firmware update, I cannot keep the camera online for longer than 2/3 hours and it never charges via the solar panel which has made this camera absolutely useless.
I know a large number of people are having the same issue and it's clearly because of bad firmware as that's the only thing that has changed.
I'm not looking for any debugging advice etc I'm looking for a simple answer, will you rectify this issue with a new firmware patch? If not please let me know so I can return this camera.
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good evening,
exactly same behaviour, after fw upgrade last week my c410 camera, installed since 2024 is now unusable, flashing green/red but not presenting wifi lan. Is there any warranty coverage for firmware issues ? Can be somehow refurbished ?
Indeed
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RLR2m wrote
good evening,
exactly same behaviour, after fw upgrade last week my c410 camera, installed since 2024 is now unusable, flashing green/red but not presenting wifi lan. Is there any warranty coverage for firmware issues ? Can be somehow refurbished ?
Indeed
LED blinking red and green means the camera is ready for setup. Are you saying your phone cannot detect the camera's default WiFi 'Tapo Cam XXXX'?
Here are some steps you can try:
- Factory reset the camera: press and hold the RESET button for 10 seconds.
- Reboot the camera: press and hold the Power button for 3 seconds to turn on or off the camera.
- Re-enable WiFi on your phone.
- Check the WiFi list with another phone.
If the camera WiFi still doesn't appear, a replacement might be needed. To claim warranty, please contact the retailer where you bought this device, or contact your local TP-Link support. Contact Technical Support
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