Tapo c660 random spins
Hi guys,
i noriced my tapo C660 randomly spins out of nowhere, it goes all the way left-all the way right-down-up, and then stops at weird angles. It does that when it usually detects cars or people. One time started doin it in a loop, half a second after alarm triggering.
Motion tracking is off, i updated it to the last version, still nothing. Also if you look at the time stamps, it goes in front, then back again.
For some reasons i can't upload the video directly here, so i will leave a link here https://www.canva.com/design/DAHEfd1o4ac/NUf4TuDXoeTK9RFBl9nbnw/edit?utm_content=DAHEfd1o4ac&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton
What do you think? Has anyone envountered this? It's kinda annoying.
what do you think? Someone encountered this?
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Your case is unusual and requires further investigation. To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm.
If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
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It seems like the camera is doing Pan & Tilt Correction. Do you remember what its battery level was when this happened? Was it too low?
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Battery was around 80 percent when this happened. It's weird because it does that for no reason and very often.
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Your case is unusual and requires further investigation. To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm.
If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
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Dragos_Radu wrote
Hello This happens to mine too. Battery from 80% went to 40 and now from 40 went to null...or anyway turned off. Please do something. Thanks
Is your device also showing similar auto calibration behavior -- randomly panning up, down, left and right in sequence before returning to its original position?
What's the model, hardware, and firmware version of your device?
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What other unusual behavior have you noticed on your device besides the faster battery drain you mentioned?
*Regarding the faster battery drain, we suggest checking the device’s battery usage data to see whether it’s related to high activity — such as frequent wake‑ups, many detection events, or extended usage time. What to do if the battery drains quickly on my Tapo battery-powered camera/doorbell?
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It spins with no reason. Battery went to zero and it stopped. It happenned a few days ago. I've fully charged it and now, for the last 2 days, it stays at 100 %. I've reduced the sensitivity from 10 to 9.
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