Smart Home CommunityTapo Smart CameraThe cameras are deactivated, but they are still triggering the alarm.
Tapo Smart Camera

The cameras are deactivated, but they are still triggering the alarm.

The cameras are deactivated, but they are still triggering the alarm.

The cameras are deactivated, but they are still triggering the alarm.
The cameras are deactivated, but they are still triggering the alarm.
2026-03-28 10:26:04 - last edited 2026-04-08 05:57:15
Tags: #Motion Detection
Model: Tapo C420  
Hardware Version: V3
Firmware Version: 3.17.512

Good morning,

Just like i Said up, the cameras are deactivated, but they are still triggering the alarm.

Even when set to privacy, the alarm goes off every time someone passes by.

  0      
0
#1
Options
1 Accepted Solution
Re:The cameras are deactivated, but they are still triggering the alarm.-Solution
2026-03-30 08:58:25 - last edited 2026-04-08 05:57:15

  @LisetaMiranda 

 

You may try to reset the camera and repair it to the hub. How to Factory Reset Your Tapo Camera

▶ CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  1  
1
#2
Options
1 Reply
Re:The cameras are deactivated, but they are still triggering the alarm.-Solution
2026-03-30 08:58:25 - last edited 2026-04-08 05:57:15

  @LisetaMiranda 

 

You may try to reset the camera and repair it to the hub. How to Factory Reset Your Tapo Camera

▶ CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  1  
1
#2
Options

Information

Helpful: 0

Views: 106

Replies: 1

Tags

Motion Detection