The cameras are deactivated, but they are still triggering the alarm.

Saturday

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Registered: 2026-03-28

The cameras are deactivated, but they are still triggering the alarm.

Saturday

Model: Tapo C420

Hardware Version: V3

Firmware Version: 3.17.512

Good morning,

Just like i Said up, the cameras are deactivated, but they are still triggering the alarm.

Even when set to privacy, the alarm goes off every time someone passes by.

1 Reply

Monday

Posts: 8738

Helpful: 1370

Solutions: 3138

Stories: 13

Registered: 2020-06-23

Re:The cameras are deactivated, but they are still triggering the alarm.

Monday

You may try to reset the camera and repair it to the hub. How to Factory Reset Your Tapo Camera

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