@Janster01
Hi,
Regarding the reported phenomenon, please follow the steps below to provide us with more information that will help us locate and resolve the problem.
1. Please record a video on your phone when reproducing the reported phenomenon in the Deco app, then upload the video to your cloud server (such as Google Drive) or YouTube, and generate a download link.
2. Refer to the instructions below to send us the app log, along with the forum ID 861760 and the download link to the video when sending us the app log. Then post the reference number (e.g., TKIDXXXX) in this thread so we can follow up on your case.
How to collect the system log of the Deco app
Best Regards