Deleting activations.

Deleting activations.

Deleting activations.
Deleting activations.
a week ago - last edited a week ago
Model: Tapo C500  
Hardware Version: V2
Firmware Version: 1.3.1

I know that there are several ways to deleted unwanted activations, either from a list, or altogether.  However I believe that it would be useful if you could delete an activation from the 'Detected events screen', via the three dot menu on the right hand side of the box which currently has only download or cancel.  This would mean the  a decision could be made as to weather to delete the  activation whilst it's actually being viewed. 

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#1
7 Reply
Re:Deleting activations.
a week ago

  @Enduser2 

Hello,
Thank you for sharing your suggestion and for the detailed explanation of your use case.
To confirm, are you referring to the ability to delete a single video/event stored on the SD card directly from the playback list? If so, please note that this functionality is not supported at the moment. However, we will record your request and forward it to the relevant team for review. Thank you again for your valuable feedback.


We kindly invite you to visit the primary discussion, cast your vote, and add your comments there. This helps our product team better assess interest and demand for this feature by seeing all feedback consolidated together.

 

Best Regards.
 

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#2
Re:Deleting activations.
Tuesday
I was just suggesting that it would be useful to be able to delete an activation from the 'playback detected events screen' directly.
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#3
Re:Deleting activations.
Wednesday

  @Enduser2 

Hello,

To better understand your request, could you please share a screenshot showing which specific page or screen you are referring to?

 

Best Regards.

 

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#4
Re:Deleting activations.
Wednesday - last edited Wednesday

Do you mean the page with the activations on or the page that I am replying to this post on, that you want a screenshot of.  Also, i seem to be getting multible messages of the same reply !     

 

Best regards.

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#5
Re:Deleting activations.
Thursday

Enduser2 wrote

Do you mean the page with the activations on or the page that I am replying to this post on, that you want a screenshot of.  Also, i seem to be getting multible messages of the same reply !     

 

Best regards.

  @Enduser2 

Hi,

Thank you for your reply! That's correct, please send a screenshot of the activations page you mentioned, is it the notification page or playback list page?

 Just to confirm, are you receiving the duplicate replies in this same thread? From our side, I can see that I’ve only posted one reply to you.

 

Best Regards.
 

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#6
Re:Deleting activations.
Thursday

  @Hilbert-TP 

 

As requested, please see the screen shots of the activation page that I am referring to. If a delete option could be added to the three dot menu on the right hand side of the box with the blue circle round it I think that it would be useful.

 

 

Also, please see the screen shot below which apparently shows three notifications of the  same message reply.

 

 

 

 

 

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#7
Re:Deleting activations.
Friday

  @Enduser2 

Hi,

Thank you for your screenshot. 

This is the feature I mentioned previously regarding deleting SD card videos from the playback screen. At the moment, this function is not supported, but we have already recorded and forwarded this feature request to the relevant team.


Regarding the multiple forum notifications you mentioned, one of them was triggered because I mentioned you in a reply, which results in two notifications being shown. Please continue to observe, and if you still receive repeated notifications, kindly let me know so I can look into it further.

 

Best Regards.

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#8