C320ws failed to update

C320ws failed to update

C320ws failed to update
C320ws failed to update
Yesterday - last edited 16 hours ago
Tags: #Firmware #Update
Model: Tapo C320WS  
Hardware Version: V2
Firmware Version: 1.2.1

I just bought a C320WS outdoor security camera and i need to update to the latest firmare 1.5.3 and i always get failed to update any help?

I tried to reboot and turn off my network firewall

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1 Reply
Re:C320ws failed to update
9 hours ago

  @MarkMSamaan 

Hi,

Please refer to this guide to do some troubleshootings: What can I do if Tapo/Kasa Smart Devices fail to update the firmware?

 

If the problem persists, contact our customer service team and provide the results of the above troubleshooting steps.

 

Best Regards,

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