WiFi issue

WiFi issue

WiFi issue
WiFi issue
23 hours ago

I have just upgraded my wifi and now all my lights and outside camera are off line. Where can I enter the new wifi password? 

0
0
#1
1 Reply
Re:WiFi issue
9 hours ago

  @Sherr 

Hello,

 

Currently, Tapo app doesn't support changing the Wi-Fi directly for your camera. If you do not want to reset your camera and reconfigure it, you can try the following steps:

    1. Set your new router’s Wi-Fi name, password, and security type to be the same as the old one.

    2. Reboot the camera and check if it reconnects automatically.

 

If your Tapo camera is  still offline after a router reset or network change, you will need to reset and reconfigure the camera.

    1. Reset the camera: How to Factory Reset Your Tapo Camera: Two Methods

    2. Reconfigure the camera following the in-app instructions, or refer to the FAQ guides: How to Set Up Your Tapo Camera Using the Tapo App

    3. If set up fails, refer to the troubleshooting guide: Fail to configure Tapo Camera

 

Best  Regard,

0
0
#2