WiFi issue
I have just upgraded my wifi and now all my lights and outside camera are off line. Where can I enter the new wifi password?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello,
Currently, Tapo app doesn't support changing the Wi-Fi directly for your camera. If you do not want to reset your camera and reconfigure it, you can try the following steps:
1. Set your new router’s Wi-Fi name, password, and security type to be the same as the old one.
2. Reboot the camera and check if it reconnects automatically.
If your Tapo camera is still offline after a router reset or network change, you will need to reset and reconfigure the camera.
1. Reset the camera: How to Factory Reset Your Tapo Camera: Two Methods
2. Reconfigure the camera following the in-app instructions, or refer to the FAQ guides: How to Set Up Your Tapo Camera Using the Tapo App
3. If set up fails, refer to the troubleshooting guide: Fail to configure Tapo Camera
Best Regard,
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 39
Replies: 1
Voters 0
No one has voted for it yet.
