Only one camera hooked up
Only one camera hooked up
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2026-05-17
Sunday - last edited Monday
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2026-05-17
Only one camera hooked up
Sunday - last edited Monday
Tags:
#Installation
We bought a two pack of cameras and only one activated when we went through the set up. How do we set up the other one?
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Module Manage
Announcement Manage
1 Reply
Posts: 293
Helpful: 11
Solutions: 91
Stories: 0
Registered: 2026-04-07
Re:Only one camera hooked up
Monday
Hello,
Thanks for your post. First, could you please confirm whether both cameras are the same model?
You can try adding the second camera by following the same setup steps you used for the first one in the Tapo app: How to Set Up Your Tapo Camera Using the Tapo App
If the app still cannot find the second camera, please try a reset: How to Factory Reset Your Tapo Camera: Two Methods
If the problem persists, contact our customer service team and provide the results of the above troubleshooting steps.
Best Regards,
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Module Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2026-05-17
Sunday - last edited Monday
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2026-05-17
Information
Helpful: 0
Views: 37
Replies: 1
Voters 0
No one has voted for it yet.
Tags
Report Inappropriate Content
Transfer Module
New message
