Hello.

I bought this camera one week ago, and mounted outside. It used to work well until yesterday where it started to do weird things.

The camera gets stuck in a certain position and always comes back to this position. It always returns to this position, and when I try to move (pan & tilt) it with the numeric pad, it seems to "stuck" during the movements. At the end, whatever the position I reach with the d-pad, the camera goes back to this strange unusable position.

I reset it (3s on the reset button), check for firmware update, add it and remove it from the Tapo app, and still the same. There is no patrol mode. SD card has been formatted.

I have a video of this issue, recorded in youtube : https://youtube.com/shorts/_QSfMOlCDLs

On this video you can see I try to control the cam with the Tapo app, I let the "Left arrow" down, but the camera is like jerking when moving partially to the left.