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Tapo Smart Camera

C211 bricked

C211 bricked

C211 bricked
C211 bricked
a week ago
Tags: #Firmware
Model: Tapo C211  
Hardware Version: V3
Firmware Version: 1.2.6
Good morning everyone

After doing all the tutorials to restart my camera, I determined that it stayed in brick mode autonomously.

I would like to know what I can do, I have seen people reload the firmware so that it starts, but I can't find the version of my tapo

The behavior is that the bulb stays red and from there there is no way to change it, just turning it off, try the reset button and nothing changes, the problem persists
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#1
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3 Reply
Re:C211 bricked
a week ago

  @Rafavc 

Hello,

Here are the suggestions for you:

1. Please ensure your reset operation is correct.
How to Factory Reset Your Tapo Camera: Two Methods
 

2. Try the steps below to recover your camera.
1) Make sure the internet is stable and the router has a strong signal.
2) Power off the camera.
3) Move the camera closer to the router and power on the camera.
4) Wait for around 10 minutes, the camera will automatically connect to the previous Wi-Fi and re-upgrade the firmware.

 

If the above suggestions does not help, please contact the retailer or local support to check the device warranty.

 

Best  Regards,

 

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#2
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Re:C211 bricked
a week ago

  @Hilbert-TP 

 

I tried from the APP but I waited hours and the camera did not connect to the WiFi, I also tried the reset button and same result

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#3
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Re:C211 bricked
a week ago

Rafavc wrote

  @Hilbert-TP 

 

I tried from the APP but I waited hours and the camera did not connect to the WiFi, I also tried the reset button and same result

  @Rafavc 

Hello,

If the above suggestions does not help, please contact the retailer or local support to check the device warranty.

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#4
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Views: 114

Replies: 3

Tags

Firmware