Smart plug schedule stopped working
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have several of these plugs and all at once they have stopped working from the scheduler. I can turn them off and on via the app . They also work by voice via an Amazon Echo.
i have deleted each plug from the app and reset it , still nothing . I’ve deleted the app and reinstalled it , still nothing.
Im running the latest firmware, anyone any idea what to do next?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Scotia wrote
I’ve start all over again. Got one to work by putting the time on the Kasa app to gmt +1 . Now the device time is the same as my app & iPad .
I did a factory reset on the 2nd device.. followed the instructions and the device is 3 1/2 ours out (slow) I can’t find a way to change the device time (I’ve gone it settings and sync location & time)im using iOS 12.2 .. the smart plugs are firmware 1.2.5 , hardware 1.0
Hi,
Please try to change the timezone to Europe/London and give it a go.
Meanwhile, you can reboot / power cycle the smart plug as well.
Any updates, just let me know.
Good day.
- Copy Link
- Report Inappropriate Content
Hi,
What is the current timezone of the kasa APP?
You can go to settings-location and Time page to verify it; Besides, you can change it to another one and change it back.
https://www.tp-link.com/en/support/faq/2323/
After that, please check the whether the schedule takes effect normally.
https://www.tp-link.com/en/support/faq/947/
If still the same, please tell me the below information. including hardware and firmware version, kasa app version and your phone OS version.
Good day.
- Copy Link
- Report Inappropriate Content
I’ve start all over again. Got one to work by putting the time on the Kasa app to gmt +1 . Now the device time is the same as my app & iPad .
I did a factory reset on the 2nd device.. followed the instructions and the device is 3 1/2 ours out (slow) I can’t find a way to change the device time (I’ve gone it settings and sync location & time)
im using iOS 12.2 .. the smart plugs are firmware 1.2.5 , hardware 1.0
- Copy Link
- Report Inappropriate Content
Scotia wrote
I’ve start all over again. Got one to work by putting the time on the Kasa app to gmt +1 . Now the device time is the same as my app & iPad .
I did a factory reset on the 2nd device.. followed the instructions and the device is 3 1/2 ours out (slow) I can’t find a way to change the device time (I’ve gone it settings and sync location & time)im using iOS 12.2 .. the smart plugs are firmware 1.2.5 , hardware 1.0
Hi,
Please try to change the timezone to Europe/London and give it a go.
Meanwhile, you can reboot / power cycle the smart plug as well.
Any updates, just let me know.
Good day.
- Copy Link
- Report Inappropriate Content
That worked , I stumbled across this answer yesterday. I signed in with a new email address and this defaulted to London/Europe. So I signed in with the original email and changed location to to the same. All seems good now.
- Copy Link
- Report Inappropriate Content
Great to know that works finally. Congrats.
And thanks for your feedback.
If need any further help, just let us know.
Good day.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi Bob, glad to help you.
Just take your time to test it, any updates, just post there.
BobTP wrote
This post may have worked for me. Following the time change to BST my schedule stopped working. Following this post, I checked the Time/Location within the KASA app and there were no entries. Put in the correct info. Did this remotely, so will check later when I get home. Thanks Kevin_Z
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 3145
Replies: 7
Voters 0
No one has voted for it yet.