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Set Up issues

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Set Up issues

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Set Up issues
Set Up issues
2019-10-04 17:23:16
Model: HS100  
Hardware Version:
Firmware Version:

I have just attempted to set up 2 plugs but all I get is a screen saying my device is not connected to WiFi when I definitely am.  Has anyone else had this issue before? 

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Re:Set Up issues
2019-10-09 07:56:57

@Girders 

 

What is the OS version of your cellphone?

 

If it is iOS 13, try to restart the iPhone first;

 

Still the same, try to change another smart phone to install the HS100.

 

Any updates, please let us know.

 

Good day.

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