Kasa reporting all devices offline or unavailable
Kasa reporting all devices offline or unavailable
We have a number of smart plugs and bulbs in the house. We use the Kasa app. Everything has worked faultlessly for a couple of years. Suddenly, all control has stopped working, for all devices, either locally or remotely. The devices are reported by Kasa as offline or unavailable. I have logged out, and back into, the app. I have turned off, and back on, the plugs. They appear to connect to wifi - green light - and can be turned on off via the switch on the plug. But the app has ALL of them greyed out. I have tried to contact TP Link but no one ever answers. Any advice please???
Desperate user and fan of TP Link
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@smithhn I will go on record to confirm that a main ASUS router reset seemed to be a one-step cure-all. If all fairness, my router has had some suspicious WiFi behaviors in its past, the 2.4G is a fairly heavily-loaded spectrum in this home and in recent hours around the failures I had been playing with MAC address exclusion filterings for smartphones as well.
Curiously, both of my "other-branded" WiFi indoor color bulbs did not exhibit the problem, I performed only a restart function on both Kasa HS220 dimmer switches with no joy, but taking a cue from this thread I tried a cold-restart of my router (which incidentally caused it to "scan all channels" by default), and that was indeed my TP-Link solution as well.
Still not certain of exactly the original cause of the issue, nor why the TP Link products seem to "feel" the most "susceptible", but they recovered nicely for me and have given me no other trouble since. For the record, they are several weeks old at this point, and have been subjected to merciless Domoticz and Node-RED JavaScript bashing, and have proven robust in that regard.
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Everything worked fine with Kasa before but after the Network Name (SSID) was changed Kasa devices aren't available. Clueless of what to do next. Should I change it back to see if it works again? Resetting the channels didn't work. Thanks.
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@DaveScreenName If you've changed the SSID you need to reset the kasa devices to reconfigure them with the new SSID and password. If you change the SSID / pw of the router back to what it was originally they will reconnect without a reset.
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