IOS13 Kasa Widget issue
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Recent update of iPad to to IOS13 allows "Today" view with widgets on left side of screen.
Although I have three HS100 devices that are working OK, the Kasa widget in "today" view shows no devices, it says:
"No Favorite Devices - select your favorite devices from Settings in the Kasa app."
There is no favorite selection in the Kasa app. In Settings > Widget Settings, I can select devices, but there is no mention of favorites, and selected devices do not appear in the IOS widget. Is this a bug, or have I missed something?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Vmbc I solved the issue by going to Settings > Time & Location > and reselecting my location and time zone. Then back out of settings and force quit the app. Restart the app and then check if the widget updates. It should then.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello, have you ever enabled the widget on your ipad? It seems that you have enabled this feature on the iPhone but not on the ipad.
You can follow the instruction what you have done on the iPhone to enable this feature on the ipad and verify whether you can see the devices under kasa devices.
May it help and have a nice day.
- Copy Link
- Report Inappropriate Content
Thanks for your reply.
I have done the same procedure on the phone and the iPad. The Kasa Devices widget appears in the Today view widget section of the iPad screen (see screenshot1). It tells me I have not selected favorite devices and provides a link to the Kasa app. The Kasa app shows my devices selected in the Widget settings panel (see screenshot2). The phone widget is working OK.
The latest Kasa app update happened less than 24 hours ago on both phone and iPad. It seems there is a difference between IOS13 and iPadOS13?
- Copy Link
- Report Inappropriate Content
Thanks for your reply, the OS version on ipad or iPhone should be the same.
Cause it shows no favorite devices on the ipad, try to click go to kasa and then delete the devices you selected earlier and remove kasa device from the widget panel.
Then go to the same page and click edit to re-add kasa devices and choose the smart home devices as you like.
Instruction as below:https://www.tp-link.com/support/faq/2293/
May it help and have a nice day.
- Copy Link
- Report Inappropriate Content
Tried that several times already. Tried it again, still no favorite devices appear in the widget panel.
I tried using the Kasa Scenes widget instead of the Kasa Devices widget. The Scenes widget works OK, so I now have a workaround.
- Copy Link
- Report Inappropriate Content
Thanks for your reply, you can use the kasa scene as a workaround.
We will keep going on this issue.
Any updates, we will let you know.
Best regards.
- Copy Link
- Report Inappropriate Content
Thank you.
- Copy Link
- Report Inappropriate Content
@HellDad I have this same issue on iPad and iPhone 11. Has this been resolved for you?
HellDad wrote
Recent update of iPad to to IOS13 allows "Today" view with widgets on left side of screen.
Although I have three HS100 devices that are working OK, the Kasa widget in "today" view shows no devices, it says:
"No Favorite Devices - select your favorite devices from Settings in the Kasa app."
There is no favorite selection in the Kasa app. In Settings > Widget Settings, I can select devices, but there is no mention of favorites, and selected devices do not appear in the IOS widget. Is this a bug, or have I missed something?
- Copy Link
- Report Inappropriate Content
I haven't heard anything further on this, I gave up on widgets and just open the Kasa app.
Just checked again in case updates had changed anything, but no, still only scenes and not devices can be assigned to widgets.
- Copy Link
- Report Inappropriate Content
@HellDad I have the same issue.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 6562
Replies: 21
Voters 0
No one has voted for it yet.