@AZZme @mikeyrro 

Good day,

Thank you very much for your time and patience.

Did this issue just start a few hours ago?

Since we had some feedback earlier today and we found out that:

Amazon AWS cloud infrastructure is facing an outage at the moment. We are working closely with the Amazon team to resolve this issue.

 You can still control TP-Link devices using the Kasa app. We will keep you posted.

 You can monitor the status of the service at https://status.aws.amazon.com.

Thanks a lot.

update:

Amazon has fixed the AWS server outage and all the services should be available now.

Please kindly check if you can use the Kasa devices normally. If you're still suffering the issue, please don't hesitate to drop a letter to us and we will try our best to help you.

Thanks for your understanding and supporting of TP-Link.