This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
When going through the app I cannot get past connecting to my plug and get the error "unable to connect to my smartplug wifi".
I have tried factory reset but nothing works. This is a plug I have used before, also opened a new one that connected first time.
Please help
Good day,
Is your case the same like this one:
https://community.tp-link.com/en/home/forum/topic/240974
if yes, could you please check the following information:
1. Have you enabled the VPN connection on the smartphone?
---if yes, please disable it for a while;
2. Have you enable the local network permission for the Kasa APP if you use iPhone, such as https://www.tp-link.com/support/faq/2937/ .
Thank you very much and wait for your reply.
Good day,
Is your case the same like this one:
https://community.tp-link.com/en/home/forum/topic/240974
if yes, could you please check the following information:
1. Have you enabled the VPN connection on the smartphone?
---if yes, please disable it for a while;
2. Have you enable the local network permission for the Kasa APP if you use iPhone, such as https://www.tp-link.com/support/faq/2937/ .
Thank you very much and wait for your reply.
Helpful: 0
Views: 827
Replies: 1
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
