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Hi
This bulb is 9 months old. It has just lost its brightness. The app says 100%, but it is about 50% of what it used to be. Have tried resetting and different sockets.... Same result. How do I get it back to full brightness? Or has it "broke"?
Cheers
@Bakermann Can i assume from the lack of response from TP Link that this bulb, while only being several months old, is broken??
Good day,
Sorry for the inconvenience.
Thanks a lot for your time and patience.
We would like to forward your case to senior engineers.
At the same time, could you please help me check the following information:
1.Just to confirm, currently, the 100% brightness of the same color is almost the same as 50% of what it used to be, right?
2.Would it be a specific color, white/red/glue/green, or all colors have the same issue?
Thanks a lot for your understanding and support.
Wait for your reply.
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