Nc220 with noise problem

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Nc220 with noise problem

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Nc220 with noise problem
Nc220 with noise problem
2021-02-08 13:08:52

Hello,

 

I have a NC220 and the video comes out with hard audio noise. Its so loud you barely hear the actual room sound. 

 

Is there any thing I can do?

 

Thanks

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Re:Nc220 with noise problem
2021-02-15 07:30:40

@UrielNabel 

Hi,

May I know how long have you had the NC220? And when did this issue start?

Could you please send me a video clip about this noise?

Thanks a lot and wait for your reply.

 

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Re:Nc220 with noise problem
2021-02-15 20:23:27

@TP-Link Thank you for answer.

 

I have this camera for 3 years now. And I think it had this problem since I bought it. In the beginning I did not use the sound, so I a not sure though. 

 

I uploaded a short video to show the noise. 

 

Thanks. 

File:
WhatsApp Video 2021-02-15 at 17.20.31.mp4Download
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