Hello,

I setup my camera a couple of weeks ago and added an SD card of the correct specification. The SD card formatted correctly, and I switched on 24 x 7 recording and it was working. I have just gone into the app and 24/7 recording is switched off and if I try to switch it on, I get a message saying "SD card required for 24/7 recording feature".

I'm not currently with the camera and there doesn't appear to be a way to reformat the card remotely.

Is this a common problem? Is there anything I can do to rectify this problem?

Thanks

M