During playback cusor skips few mintues from where you want to watch playback

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During playback cusor skips few mintues from where you want to watch playback

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
During playback cusor skips few mintues from where you want to watch playback
During playback cusor skips few mintues from where you want to watch playback
2021-04-27 17:28:31
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.0.17

When i try to see playback at 7pm and drag the line at 7pm, it line automatically skips 15-20 minutes and atarts somewhere from 7:18-7:23,  so if i want to see playbavk from 7 pm then i have drag the line to 6:40- 6:45, linke will skip 20 mins and start from 7 pm

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Re:During playback cusor skips few mintues from where you want to watch playback
2021-04-28 06:29:15 - last edited 2021-04-28 06:32:45

@KapilSetia Hello, 

 

Thank you for your valuable feedback, this issue will be fixed in the next tapo APP update.

Please kindly pay attention to tapo app update in Google play/ app store in the next few weeks. 

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Re:During playback cusor skips few mintues from where you want to watch playback
2021-05-11 07:00:14

@KapilSetia Good day,

 

The issue has been fixed on the Tapo app 2.3.33 (Andriod version) , please update to the latest Tapo app and feel free to let us know the issue is gone or not.  Many thanks

 

If the problem persists, please help confirm some details here: 1. Tapo APP version 

2. Phone model and Andriod/ IOS version.

3. A photo Time Zone settings on the Tapo APP.

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