Home

Forums

Stories

Knowledge Base

Smart Home Community > All Threads > My Tapo L530E recognized as 510 series

< All Threads

My Tapo L530E recognized as 510 series

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

My Tapo L530E recognized as 510 series

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

kero

2021-05-31 11:22:02 - last edited 2021-05-31 11:25:24

Posts: 2

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2021-05-31

My Tapo L530E recognized as 510 series

2021-05-31 11:22:02 - last edited 2021-05-31 11:25:24

Model: Tapo L530E

Hardware Version: V1

Firmware Version: 1.1.9

My Tapo L530E recognized as 510 series in the tapo app so I couldn't use the bulb's color functions at all. I tried factory reset the bulb and add it again but the results are the same
Could you please help what could cause this ?

2 Reply

Solla-topee

2021-06-01 11:06:26

Posts: 13668

Helpful: 2360

Solutions: 2035

Stories: 8

Registered: 2020-05-19

Re:My Tapo L530E recognized as 510 series

2021-06-01 11:06:26

@kero

Hi, Thank you for the feedback.

For the current issue, it is suggested to contact the retailer where you purchased the bulb to request a replacement;

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

kero

LV1

2021-06-01 11:17:46

Posts: 2

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2021-05-31

Re:My Tapo L530E recognized as 510 series

2021-06-01 11:17:46

@Solla-topee
Thanks I already asked a replacement and it's working fine :)

kero

2021-05-31 11:22:02 - last edited 2021-05-31 11:25:24

Posts: 2

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2021-05-31

Information

Helpful: 0

Replies: 2

My Tapo L530E recognized as 510 series

My Tapo L530E recognized as 510 series

Information

Voters 0

Tags