Camera is non visible on the cloud
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The camera it's OK.
Everything work by the app bat I can't see the camera on the cloud.
Any suggest ?
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@Massimo-PC Hello,
Here is a related FAQ to view NC camera via Web page or https://www.tplinkcloud.com, please give it a try:
How to view the Camera?
https://www.tp-link.com/support/faq/819/
If your phone disconnect from house network and using mobile data, can you view camera on tpCamera app? For ' I can't see the camera on the cloud' can you provide some details?
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May I know double-check the model number of your camera, is it Tapo C200 or NC200 ?
(Tapo C200 ) https://www.tp-link.com/home-networking/cloud-camera/tapo-c200/
(NC200 ) https://www.tp-link.com/home-networking/cloud-camera/nc200/
As Tapo camera does not have a cloud website to watch Live view like older NC camera series, but tapo camera support ONVIF protocol and RTSP streaming.
You could consider some third party softwares like iSpy to view camera:
How can I play an RTSP live stream of my Tapo camera:
https://www.tp-link.com/support/faq/2680/
One forum customer shared a Google extension to live stream Tapo camera using web browser, you may also give it a try:
https://community.tp-link.com/en/smart-home/forum/topic/261930
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