Tapo C 200 Detection Notifications not working

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Tapo C 200 Detection Notifications not working

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Tapo C 200 Detection Notifications not working
Tapo C 200 Detection Notifications not working
2021-07-12 10:59:47
Model: Tapo C200  
Hardware Version:
Firmware Version: 2.3.36

Hi,

 

the motion detector works only from time to time, but mostly doesn't. I've just updated to 2.3.36 version and it didn't fix this issue that existed already.

 

I can confirm that all the settings are correct/activated, to "always", etc.

 

Could you please help me out?

 

Thanks

 

Florian

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Re:Tapo C 200 Detection Notifications not working
2021-07-16 01:04:03 - last edited 2021-07-16 01:07:39

@lyudrummer  Hello, 

 

May I know the model of your phone and its IOS or Android version? 

Please check if the motion detection message being pushed in Message Center (envelope) on Tapo app? 

Here is a related thread  providing some troubleshooting suggestions for notification issue,  please give it a try and see it works for you. Thanks

https://community.tp-link.com/en/smart-home/forum/topic/216134?page=1
 

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