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Buenas tardes! tengo mi camara TAPO C200 hace 3 meses, ya he utilizado 2 tarjetas SD de 8 y 16 GB marca SanDisk, pero estas quedan dañadas luego de 2 semanas de uso, el formato que he utilizado es el Fat32, por lo que considero q es una falla de la camara, como puedo reclamar la garantia o que indiquen si el soporte tecnico puede ayudarme.
Hey @JorgeOspino,
May I know does the SD cards still work with other devices right now. What is the Error message if the SD card does not work with the Camera?
Here is a troubleshooting guide for SD card problem, kindly give it a try and let us know if it works for youL
What should I do if the SD card doesn’t work properly on my camera?
https://www.tp-link.com/en/support/faq/2749/
If you have some trouble formating SD card in the Tapo APP or camera reports any Error, please share a photo with us, Thank you
1.Try a SD card with 8GB to 128GB capacity (* capacity less than 2 GB is not supported):
Which microSD cards are supported on Tapo and Kasa Cameras? https://www.tp-link.com/support/faq/3048/
2. Verify if SD card is Fake (expanded capacity) with H2testw software and share a photo with us
NOTE: back up important files before run the test
https://www.tp-link.com/en/support/faq/2592/
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