Home

Forums

Stories

Knowledge Base

Smart Home Community > All Threads > Kc115 cam can not be reset and connect.

< All Threads

Kc115 cam can not be reset and connect.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Kc115 cam can not be reset and connect.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

ThiNg

2021-12-26 16:42:25

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-12-22

Kc115 cam can not be reset and connect.

2021-12-26 16:42:25

Model: KC115

Hardware Version:

Firmware Version:

My KC115 was suddenly offline and could not connect again. I removed the cam from the app and tried to add again but unable.

Following app instruction, pushing the reset button but can never get orange and green light no matter how long and how many time I tried.

Seeking your help on how to reset in order to get the orange and green light blinks.

How do I connect the KC115 again?

Much appreciated.

1 Reply

Solla-topee

2021-12-30 06:23:26

Posts: 13668

Helpful: 2360

Solutions: 2035

Stories: 8

Registered: 2020-05-19

Re:Kc115 cam can not be reset and connect.

2021-12-30 06:23:26

@ThiNg

May I know how about the Led status after a factory reset on Kasa camera? It is Solid Red/ Amber and green or no Led etc.?

How to reset the TP-Link Kasa camera?

- Please check if Kasa_ Smart_Camera XXX default SSID still show up on your mobile phone or laptop after camera factory reset

1. if Kasa Smart SSID shows up or Led flash amber and greem, try this FAQ to set up camera:

What should I do if I fail to configure the Kasa Cam?

2. If none of the device could see default SSID, and Led does not flash amber and green, it could be a faulty unit.

Was there any power outage/ thunderstorm that might cause this issue, you may contact retailer or local support to check device warranty.

Hope this helps.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

ThiNg

2021-12-26 16:42:25

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-12-22

Information

Helpful: 0

Replies: 1

Kc115 cam can not be reset and connect.

Kc115 cam can not be reset and connect.

Information

Voters 0

Tags